Frequently Asked Questions

FAQs

Q. What products do you carry?
Novis Pharmaceuticals is a nationally licensed distributor and authorized distributor for the world’s leading manufacturers of critical care products. Our product lines include: plasma derivatives, albumin, immune globulins, coagulation factors and hyperimmunes. We continually assess our products and manufacturer relationships to assure your access to the best possible products in the market.

Q. Can you ensure same day delivery?
Indeed, we can. When you call Novis Pharmaceuticals, you connect to a staff member not voice mail. We can respond to time-sensitive emergencies because we have a regional distribution network with strategically located distribution sites in major markets from coast to coast. Each facility maintains inventory levels that support emergency situations.

Q. How do you ensure quality?
As a fully licensed and authorized nationwide distributor, Novis Pharmaceuticals adheres to rigorous standards of quality and service. We use SAP, one of the world’s most sophisticated integrated operating systems, to track the details of our products, and our designated compliance officer ensures compliance with all state and federal regulations as they relate to the wholesale distribution of pharmaceuticals. We also purchase only from licensed distributors who follow rigorous manufacturing specifications in handling, storing and distributing these sensitive products.

Q. Do you offer consignment inventory?
Yes. Our just-in-time inventory program provided you with a monthly minimum of the products you regularly use so you can be assured of having the products you need on hand. You just call us to replace the items you need as you use them. This program allows you to maintain inventory without cost. You report usage on a monthly basis, and you're billed monthly for the products you've reported. To set up the program, simply call your Novis Pharmaceuticals account representative who will work with you to determine the inventory levels you need based on your facility's product usage.

Q. Can I place an order as a first-time customer?
We offer credit lines to all purchasers who meet our criteria. If you are a first-time customer, contact us so we can set up an account for you based on your type of facility.